Service Inspection Reports packages
How we do it? Our grading scale.
Objective/ Authentic Reporting
Each class is a video session experienced by Erica, providing deep insight into a formulated inspection report — to help improve the customer journey experience.
Helpful resource links
At the end of every class, we make sure to provide you with a list of helpful online resources to referrals explore your options to begin your improvements.
Quality Score
On the report, we’ll highlight important tips and habits so you can make note and begin to successfully implement what is needed for overall improvement.
Quality: Are your answers clearly formulated? Do they describe situations accurately? Do they provide constructive feedback?
Reliability: Did you follow the briefing completely and complete all steps?
Language: We check sentence structure, word usage, and spelling.
Actionable Steps - tips & advice
On the report, we’ll highlight important tips and habits so you can make note and begin to successfully implement what is needed for overall improvement.